How we collect personal information
The personal information we collect mostly consists of the data that you directly provide to us when subscribing to our newsletter or push notifications, contacting us via email or using our online form. We may also collect statistical information about your use of our websites, which does not personally identify you.
When you contact us. If you send us an email at [email protected] or use the online contact form to reach us, we will keep the information you provide, such as your name and email address, as well as communication history, in order to provide the response you were looking for and to improve customer service.
When you visit VPNHelpers websites. We may use the following methods of collecting information when you visit our websites:
We use Google Analytics, a third-party service that helps us collect statistical information, logs and behavior patterns for every visitor to our website. This is done in order to be able to assess how visitors interact with our websites: how much time they spend on each page, how they navigate the site, how many visitors come to the site per day, etc. This data does not include any details that may personally identify you.
If at any time we have the need to collect any personal information from visitors to our websites, we will notify you of it and you will be able to decline the collection.
The legal basis for processing your data
We use the data we collect to support the operation of our website, to monitor its performance and to make improvements to the site and service. Article 6(1)(f) of the GDPR serves as the legal basis for processing your personal data as long as the data is needed for our legitimate interests.
The rights you have
You have the right to object to our processing of the personal data collected from you, while in certain cases we may decline your objection, depending on the reason for our processing of your data.
The rights that are available to you are dependent on the purpose with which we process your personal information.
- At any time, you may ask for a copy of your personal information that we have.
- You may ask us to correct the information we have on you if you believe that it might be inaccurate or incomplete.
- You may ask us to delete the personal information we have on you.
- In certain cases, you may ask us to restrict the processing of your personal information.
Exercising your rights does not require you to pay any fees. Upon receiving your request related to the above-mentioned rights, we will have 30 days to respond to it.
Who we may share your information with
The personal information we collect from you will not be sold or shared with any third parties for the purposes of direct marketing.
We may use the services of third-party data processors who may handle data for us, including the personal information you have provided. Our contracts with such data processors prevent them from sharing your information or using it in any way other than for the purpose of providing services to us. They are required to keep the data secure and only store it for the period of time we have instructed them to.
Information collected from children
Links to third-party sites
VPNHelpers websites contain links to third-party websites. When you click on such links, you will leave our website and we will have no control over the information that may be collected from you by the third-party site you proceed to. Your interaction with third-party sites is subject to those sites’ Privacy Policies and we strongly encourage you to review those policies before proceeding. If the link you click on is a download link for a software product, your installation and use of that product is also subject to the product’s EULA (End User License Agreement), and we strongly encourage you to review that agreement as well.
VPNHelpers will not be responsible and assumes no liability for any practices of such third-party websites, their services or products they offer.
How we protect your Information
We use secure servers to protect the personal information you provide to us. Our websites use SSL encryption and we use various security measures to ensure secure connection to the Internet, such as using a firewall and auditing the security of our servers on a regular basis.
If you need to contact us with any questions or requests, please send us an email message at [email protected] .